Emergency Information

Maintenance Calls During the Day

During normal working hours, please contact your apartment community office.

CUSTOMER CARE HOTLINE

866-604-2918

Use the above number only after 5:00 PM and before 8:00 AM weekdays, all day on weekends and holidays.

For Emergency Maintenance Calls Only

Should you have an emergency after 5:00 p.m. and before 8 a.m. weekdays, Saturday, Sunday or a holiday, please call the Customer Care Hotline.

What constitutes an Emergency?

  • Sewer back up
  • Flooding of your home
  • Air conditioner does not work
  • Excessive damage from wind or storms
  • Fire or smoke damage
  • Lack of heat when outside temperature is less than 50 degrees
  • Refrigerator does not work
  • Range does not work
  • No hot water
  • Gas smell
  • Smoke detector does not work

This information was obtained from sources believed to be reliable, but no representations or warranties, expressed or implied, as to the accuracy of the information are made. You are responsible for verifying the information and bear all risk for inaccuracies. Pricing and terms are subject to change.