Maintenance Calls During the Day
During normal working hours, please contact your apartment community office.
RESIDENT EMERGENCY MAINTENANCE HOTLINE
Use the above number only after 5:00 PM and before 8:00 AM weekdays, all day on weekends and holidays.
For Emergency Maintenance Calls Only
Should you have an emergency after 5:00 p.m. and before 8 a.m. weekdays, Saturday, Sunday or a holiday, please call the Customer Care Hotline.
What constitutes an Emergency?
- Sewer back up
- Flooding of your home
- Air conditioner does not work
- Excessive damage from wind or storms
- Fire or smoke damage
- Lack of heat when the outside temperature is less than 50 degrees
- Refrigerator does not work
- The range does not work
- No hot water
- Gas smell
- The smoke detector does not work