Our Leadership

  • Kevan Biggs - President and General Manager

    Kevan Biggs – President and General Manager

    Kevan directs all operations of company-owned properties, while guiding the development and expansion of the Company’s management contract division through strategic organizational planning. Kevan has owned the 2nd generation company since 1999. He is currently active in both the Fort Wayne and Indiana State Home Builders’ Associations. He serves on the Board of Directors of First Merchants Bank and is active in the Boys and Girls Club of Decatur, including as a Past President and Board Member-of-the-Year.

    Mr. Biggs is an active member of Young Presidents Organization, also known as YPO, and he is a graduate of Purdue University with a degree in Building Construction Technology. While at Purdue, he served as the President of Phi Kappa Psi Fraternity and was President of Sigma Lambda Chi, a Construction Honor Society. He holds an Indiana Real Estate Sales Person License and is an active Private Pilot. He has also earned a HCCP tax credit certification. Kevan is also CEO and owner of Ideal Suburban Homes, Inc., a sister company of Biggs Property Management, which specializes in single-family and villa home construction as well as the construction and rehabilitation of multi-family apartment facilities.

  • Cynthia Snider - Director of Properties

    Cynthia Snider – Director of Properties

    Cynthia has been involved with all facets of the multifamily industry including the acquisition, development and management of conventional, Section 515, Section 42, HOME and HUD properties. She has been with BPM for over 19 years overseeing the management of more than 3,100 units throughout Indiana, Michigan and Ohio. In 2010, Cynthia received the Spectrum-Excellence in the Industry award for her contributions to the Affordable Housing Industry throughout the Nation.

    Cynthia develops and monitors BPM’s corporate management structure and supervises all aspects of property management for BPM’s diverse portfolio. This includes operating a financially successful operation by generating adequate revenue and controlling costs within each project. Cynthia earned a B.S. in Business with an emphasis in Marketing from Indiana University and holds a real estate license in the states of Indiana and Michigan.

    Connect with Cynthia on LinkedIn.

  • Kelly Miller - Operations Manager

    Kelly Miller – Operations Manager

    Kelly began her career with Biggs in 2006 and has served in property manager roles at Limberlost Apartments in Geneva and Berne Properties in Berne. Kelly has also served 5 years as a Regional Manager at Biggs corporate headquarters. Most recently, Kelly is Biggs’ Operations Manager. In the role of Operations Manager, Kelly works with residents and managers on various resident related issues and leads special projects, including monitoring of rent set asides for LIHTC and tax credit projects.

    Kelly is also involved with operations at The Courtyard of Ft. Wayne; a project focused on housing former foster care youth and individuals at risk of becoming homeless by following the Housing First and Harm Reduction model. Biggs is working to layer in Housing First and Harm Reduction philosophies on top of Biggs existing excellence and commitments to residents to bring special services and social services to all the residents at all Biggs properties.

    Kelly is AHM and STAR certified and has a C7P certification.

    Connect with Kelly on LinkedIn.

  • Vince Robbins - Director of Maintenance

    Vince Robbins – Director of Maintenance

    Vince oversees the entire Service department for a growing Biggs portfolio consisting of 40 plus apartment communities, storage units, single-family homes, and commercial spaces. Vince prides himself on implementing policies and procedures that preserve communities at peak physical condition and genuinely cares for the resident experience. The position requires him to adapt quickly, be resourceful and knowledgeable while instilling these traits on to the Service team under his leadership.

    Vince began his career at the property level as a Part-time Maintenance Technician with approximately 164 apartments divided between six properties and two counties. The invaluable experience and incredible work-ethic singled him out as a candidate for Director of Maintenance when the position became available in 2012.

    In his spare time, he enjoys family, wood-working, and classic cars.

  • Jackie Hamilton - Regional Manager

    Jackie Hamilton – Regional Manager

    Jackie Hamilton has worked for Biggs Property Management since 2016. She has been a Property Manager, Compliance Specialist, and now a Regional Manager. Jackie brings a strong work ethic, positivity, and experience in Affordable Housing that makes her a tremendous asset to the team.

    Jackie has a Level 4 Tax Credit Certification which demonstrates a comprehensive understanding of Section 42 of the IRS code and the state agencies that monitor the program. She is also detail-oriented and thrives on great time management and lots of communication.  Jackie attended Purdue University and obtains a Bachelor of Arts in Communications.

    Jackie is married to her high school sweetheart and has 3 beautiful children. In her spare time, she loves cheering on her kids at sporting events, drinking a great coffee, relaxing and laughing with her family and friends.

    Connect with Jackie on LinkedIn.

    Tracy Winn - Regional Manager

    Karen Coffey – Regional Manager

    Karen joined BPM in 2011 as a Property Manager and has proven dedicated to her residents and upholding the BPM standards.  Through her exemplary work, she has been promoted to Regional Manager overseeing a portion of the BPM portfolio, where she has the opportunity to mentor up-and-coming managers while still serving residents.


    • Gustavo Gutierrez Rojas – Communications & Marketing

      Gustavo Gutierrez Rojas – Marketing & Communications

      Gus joined the Biggs team in 2015 and enjoys the challenge of creating a market presence for Biggs and the properties in its portfolio through creative and diverse means of communication. “One of my most important tasks is to ensure that our means of communicating with the general public reflect our continuous efforts of fair and equal opportunity in housing and employment”.

      Gus has years of experience in print advertising and developing marketing strategies in the U.S. and abroad. He is a graduate of Ivy Tech and grew up in Bluffton, Indiana. Gus married his high school sweetheart and has two kids. In his spare time, he enjoys working on his home and visiting local farmer’s markets.

      Connect with Gus on LinkedIn.

  • Tara Arms - Regional Supervisor

    Tara Arms – Regional Supervisor

    Tara joined BPM in the spring of 2023, overseeing our Regional Managers with a focus on standardizing processes and focusing on the portfolio’s overall health.

    Connect with Tara on LinkedIn

  • Jake Snider - Operations Specialist

    Jake Snider – Operations Specialist

    Jake plays a critical support role to our managerial staff, ensuring proper reporting and compliance. He has received a level 4 Tax Credit Certification that demonstrates a comprehensive understanding of Section 42 of the IRS code and the state agencies that monitor the program.

    With a background in youth ministry and passion for helping others, Jake brings a grounded perspective to our Biggs team. As a father of three, he likes to spend time with family and working on his home.

    Connect with Jake via LinkedIn.


  • Darah Snider - Management Specialist

    Darah Snider – Management Specialist

    Darah is a veteran in the multifamily industry and has served the Biggs team in various roles from administrative to managing properties, and now as a management specialist. Darah has a Tax credit Certification which demonstrates a comprehensive understanding of Section 42 of the IRS code and the state agencies that monitor the program.

    Originally from Maine, she found her love while attending college at Huntington University and decided to stay. Now a mother of three, Darah livens up the Biggs office with wit, mom jokes, and creativity.

  • Melanie Miller - Executive Administrator

    Melanie Miller – Executive Administrator

    Melanie is a well-rounded professional with a solid background in the administrative field for the industrial and healthcare sectors. We appreciate Melanie’s attention to detail, composure under deadlines, and willingness to contribute to any project. It is not unusual to see Melanie working on multiple projects all while keeping her cool and staying positive.

    In addition to a strong work ethic and attention to detail, Melanie is a mother of five and native to the Adams County area. There’s nothing quite like a good book and being poolside for her and her family.

  • Madison Johnson - Resident Service Coordinator

    Jamie Haight – Resident Service Coordinator

    Jamie joins the Biggs team with invaluable expertise in Human Services.  She is looking forward to building relationships with BPM residents and connecting them with readily available resources in the community. Jamie has a serving heart for others and loves to see change reflected in a person’s life.

    Jamie is a very proud mother of two handsome young men.  In her spare time, she enjoys SHOPPING, traveling anywhere that has a beach, and spending time with her family and friends.


    Connect with Jamie via LinkedIn.

  • This information was obtained from sources believed to be reliable, but no representations or warranties, expressed or implied, as to the accuracy of the information are made. You are responsible for verifying the information and bear all risk for inaccuracies. Pricing and terms are subject to change.